Foreign contact centers, once the darlings of the industry, have lost some of their appeal.
Databricks elevates efficiency and customer trust with writing help
The New Jersey Devils and Prudential Center score big with Verizon.
AI-powered digital assistant drives 27 percent increase in new CDs
Payments and expanded CRM capabilities grow association business.
We were built for change, but why is it so hard to embrace?
Cracking a mystery of modern revenue optimization.
Your investment in sales enablement tools has to go beyond simply acquiring them.
Pricing and payment processing are getting more integrated into CRM systems.
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